If you order online tinting of the base to the required shade, this product is not subject to a 14-day period for returning the goods without giving a reason (right to withdraw from a distance contract pursuant to § 1837 letter d) of Act No. 89/2012 Coll. , Civil Code), as the goods have been customized according to your specific requirements. When paying in cash or by credit card at the store, count on waiting about 15 minutes for mixing the desired shade when picking up